At 684ph, your privacy is treated as seriously as your account security. This policy explains exactly what data we collect, why we collect it, and how it is protected under Philippine law.
684ph is committed to protecting the privacy and personal data of all users of the 684ph Platform. This Privacy Policy ("Policy") describes how 684ph collects, uses, stores, and discloses personal information in connection with the operation of our online gaming platform and related services.
This Policy has been prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Republic of the Philippines, its implementing rules and regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, 684ph also follows the data security standards prescribed by PAGCOR for licensed online gaming operators.
By registering for a 684ph account or using the Platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, you should not use the 684ph Platform.
684ph collects personal data through several channels, including account registration, gameplay activity, payment transactions, customer support interactions, and automated technical processes. The categories of data we collect include:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity & Contact | Account creation, KYC, support | 5 years post-closure |
| KYC Documents | Regulatory compliance, fraud prevention | 5 years post-closure |
| Financial Data | Payment processing, AML compliance | 7 years (AMLA requirement) |
| Gaming Activity | Game integrity, responsible gaming | 3 years post-closure |
| Technical/Device | Security, fraud detection | 12 months rolling |
684ph processes your personal data only for legitimate, specified purposes. The primary purposes for which we use your data include:
684ph will not use your personal data for any purpose materially different from those listed above without first obtaining your additional consent, except where required by law.
Under the Data Privacy Act of 2012, 684ph processes your personal data on the following legal bases:
684ph does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by 684ph are subject to data processing agreements that require them to process personal data only on 684ph's documented instructions and in compliance with the DPA.
The 684ph Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your authenticated session, and to analyse platform usage. The categories of cookies used by 684ph are:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 684ph account.
684ph retains personal data for as long as necessary to fulfil the purposes outlined in this Policy and to comply with applicable legal obligations. The specific retention periods applicable to each data category are set out in the table in Section 2. Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 684ph's data disposal procedures.
684ph implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 684ph will notify the National Privacy Commission and affected players in accordance with Section 20(f) of the Data Privacy Act and NPC Circular 16-03.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 684ph:
To exercise any of the above rights, please contact 684ph through the live chat on the Platform or via the support email address in the footer. We will respond to all verifiable data subject requests within fifteen (15) business days, in accordance with NPC requirements.
The 684ph Platform is strictly intended for individuals aged 21 years and above, as required by applicable Philippine gaming regulations. 684ph does not knowingly collect personal data from persons under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately delete such data and close the associated account. If you believe a minor has accessed the 684ph Platform, please contact our support team immediately.
Where 684ph transfers personal data to service providers or infrastructure located outside the Philippines, such transfers are conducted in compliance with Section 21 of the Data Privacy Act. We ensure that any recipient jurisdiction provides an adequate level of data protection, or that appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) are in place. 684ph does not transfer personal data to countries with inadequate data protection frameworks without implementing such safeguards.
684ph reserves the right to update this Privacy Policy at any time. Material changes to this Policy will be communicated to registered 684ph players via the mobile number or email address associated with their account, or via a prominent notice on the Platform, no fewer than seven (7) days before the revised Policy takes effect. The effective date at the top of this Policy will be updated accordingly. Your continued use of the 684ph Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.
For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 684ph Data Protection Officer through the live chat support on the Platform (available 24/7 with Tagalog-speaking agents) or via the email address shown in the footer of this page.
If you believe your data rights under the Data Privacy Act have been violated and your concern has not been resolved by 684ph, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC).
This Privacy Policy was last reviewed and updated on 1 January 2026.
Six concrete ways 684ph safeguards your personal data every day.
Every 684ph data practice is aligned with Republic Act 10173 (Data Privacy Act) and the implementing rules and regulations issued by the National Privacy Commission.
All data transmitted between your device and 684ph — including login credentials, KYC documents, and payment details — is protected with bank-grade 256-bit SSL encryption.
684ph never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used only to operate your account and fulfil legal obligations.
Access, correct, or request deletion of your 684ph data at any time. Our support team processes all data subject requests within 15 business days as required by the NPC.
684ph clearly distinguishes between essential, functional, and marketing cookies. Non-essential cookies require your consent. You stay in control of your tracking preferences.
In the unlikely event of a data security incident, 684ph follows NPC-mandated breach notification procedures — notifying affected players and the NPC within required timeframes.
Our 684ph support team includes Tagalog-speaking agents ready to help you exercise your data rights or answer any privacy questions — anytime.
For players 21 and above. Please play responsibly.